The Intelligent Patient Payment Solution
Patient responsibility now makes up 30% of provider revenue……
…. yet 52% of that goes uncollected!
We make it easy for patients to pay their balance through a simplified and personalized digital experience.
We maximize your revenues while giving patients a better experience – at less than half of what you’re currently spending just to mail statements.
"Patriot Pay is our margin"
Robert MacLeod, DHA, CEO
See how we helped take one practice’s patient payments from $5,000 per month to $50,000 per month.
Simplify Collections, Maximize Cash Flow
We leverage AI and millions of data points in our predict to pay model to create a custom tailored communication sequence that maximizes engagement and payment outcomes.
Enhanced Patient Communication
SMS
(Text)
Outbound
Calls
Direct
Messaging
E-statements
Paper
Statements
Patient’s prefer our simple, digital experience to understand what they owe and pay their portion with flexible payment terms in a secure, HIPAA compliant platform.
Improved Experience
For Patients
- A simplified payment experience
- Easy-to-understand bill details
- No portals to register in
- No statement ID or account number needed
- Flexible payment terms
- Partial payments or Payment Plans
- All forms of payment accepted
For Operations
- Fewer phone calls to make
- Fewer phone calls to take
- Eliminates paper and manual check processing
- Payments automatically posted
- Automate info gathering (e.g. secondary ins)
- Easy implementation
- No need for IT or the EMR vendor
For Practice Owners
- Increased payments
- More cash flow, faster
- Cheaper than printing and mailing statements
- 3x improvement in cost-to-collect
- Allows staff to focus on tougher RCM issues
- Eliminates collections and/or early out
- Increased patient satisfaction
Game-Changing Features
Predict
to pay
We leverage Artificial Intelligence trained on millions of data points to determine each patient’s propensity to pay and then craft a tailored messaging and engagement approach that maximizes payments.
Intelligent
Engagement
We use Natural Language Processing coupled with AI to provide real-time, easy-to-understand answers to a patient’s questions – backed by decades of RCM experience.
Interactive
Payment Plans
With skyrocketing deductibles and out-of-pocket maximums, patients need flexibility to pay what they owe. Patriot Pay gives patients options that they greatly appreciate. Mailed statements don’t.
Proactive
Outreach
We monitor your billing and payment data and make outreach to patients to help eliminate roadblocks (like coordination of benefits issues) without tying up valuable staff time.
Go Live In Just Hours!
We work with every Practice Management system on the market yet we don’t have to bog down your IT support or vendor resources to help you go live.
